Mass Notification Event No Match for Blackboard Connect Capacity

Last week, millions of California residents participated in the Great California ShakeOut, an annual drill to promote emergency preparedness in the event of an earthquake. More than 7.8 million people across California registered to take part in the event, which happened at 10:21 a.m. on Oct. 21.

Many schools, campuses and municipalities rely on Blackboard Connect for communicating during critical situations. On Thursday we helped send out more than 1.12 million messages for the ShakeOut event, including:

  • More than 75,000 multimodal messages sent in K-12 schools and districts
  • More than 800,000 messages distributed at colleges and universities.
  • More than 700,000 messages to residents in cities, towns and counties.

Many of these calls were delivered in a very short window – between 10 and 11 a.m. – and to a very narrow geographic area.

This event served as an important stress test for all parties.  For Blackboard Connect clients, the ShakeOut demonstrated the importance of effective preparedness in the event of an urgent situation.  For the Blackboard Connect team, we were able to confirm our capacity and resiliency – even when sending millions of messages at once.

For more information about the Great ShakeOut, check out their website:

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