We all know that the spring rush is a source of angst for students and staff alike—missed deadlines, long lines, and limited patience are the makings of a perfect storm. It doesn’t have to be that way, though. You can ease the spring rush crazy before it even starts with just a few proactive measures that your students, faculty, and staff will thank you for later.
Here are five easy things you can do today:
- Review current students who are registered for this term but have not yet registered for the spring. Identify why they aren’t registered and if they have no issues, alert students via SMS/text, voicemail, call, or email to register.
- Reach out to current students who have an outstanding fall balance via new modes to set up a bill payment plan, remove their holds, and get them registered for spring.
- Call existing students who were not enrolled this fall (stop-outs) and help them determine their next steps to encourage spring registration.
- Reach out to newly admitted spring students who have deposited but haven’t registered.
- Reach out to newly admitted spring students who haven’t deposited to assist them with filling out their financial aid forms.
As a bonus, to build relationships across campus:
- Contact the academic advising team with the list of students who are not on track to meet SAP (Satisfactory Academic Progress).
- Alert housing to any students who have withdrawn from the university.
- Remind the student health center which students still have health center stops on their accounts.
By taking this initiative, you’ll build goodwill with your students and colleagues—and lighten the workload for your team during one of the busiest times of the year.
Happy Holidays to you and yours!