6 Tips for Communicating During a Tornado
For many regions across the country, April signals the start of the traditional tornado season. Just this past weekend, a tornado swept through Wichita, Kan., causing significant damage but luckily little injury. Because tornado systems often form quickly and without warning, they can serve as a powerful reminder of the importance of emergency preparedness and having a solid communications plan in place for your community.
Preparation and response plans are vital during urgent situations. But as more people have access to mobile devices, a communication plan for sharing updates and information has become increasingly complex. Many communities rely on Blackboard Connect to help get the word out during severe weather events, we have compiled a quick list of 5 helpful tips for communicating successfully before, during and after the storm.
- Speak with a strong, authoritative voice. A wavering, hesitant tone will undermine the intent of your message.
- Keep your message short. 30-45 seconds is just right. A minute is probably too long.
- Every second counts. Pre-record a tornado message using Blackboard Connect’s message templates so that you can get word out in a click or two.
- Remember in a crisis situation, that your audience will have a lower-than usual ability to comprehend your message. You should draft tornado messages accordingly. Messages should read at a six-grade level. Measure the readability of your messages using built-in tools in Microsoft Word.
- Where possible, use the same person to record each message related to an event. Continuity breeds assurance in your community. You’ll build a personal brand as the “storm guy” or “tornado lady” – which will serve you well in future events.
- Consider adding Blackboard Connect’s automated weather alerts, which send messages to your community when the National Weather Service declares a severe weather emergency. Automated warnings – delivered using email, SMS and text-to-speech voice messages – shaving seconds or minutes from your response time..