Products & Services

A channel for news and release updates, related to each of our product platforms and service offerings as well as best practices and insights shared by our product team and clients.

Author avatar
by Tiffany Tooley

A Community Guided Approach to the Upgrade Process

In Part II of my blog series highlighting our clients’ successful upgrade to Release 9.1, we take a look at the University of Richmond. Home to NCAA basketball’s Richmond Spiders and one of the highest ranked liberal arts schools in the U.S., University of Richmond supports a growing population of 4,045 students and 379 faculty members. Of the university’s 60+ majors and thousands of courses, zero (yes, that’s none, folks) are taught by teaching assistants. That means Richmond’s faculty is highly involved in the hands-on education of its student body. It’s Fred Hagemeister’s job to ensure they have the best tools to do so. Fred is the Academic Technology Services Coordinator at the university’s Center for Teaching + Learning +Technology and Richmond’s leading Blackboard expert.
continue reading Comment

Author avatar
by JoAnna Hunt

Design for Memorable Stories

A little over a week ago Rob Fay and I had the opportunity to speak about the work we’ve been doing around “Design Principles” at a conference in Denver CO called the IA (Information Architecture) Summit. This was an industry conference focused on things like user experience, design, content strategy and, of course, information architecture. At this conference I sat in on a session called “The Stories we Construct” given by a man named Stephen Anderson. Stephen talked about how the stories we know or tell about the things we encounter and interact with impact the value we place on the object, the experiences we associate with them and the memories we shape around those experiences.
continue reading Comment

Author avatar
by Garen Singer

Presidents, Provosts (and Blackboard) Explore Best Practices in Data-Driven Decision Making

Does this sound familiar?
  • Data is not accessible – only a small group of people know what’s there, how to get to it and what to do with it.
  • Data is siloed, and how/where it’s stored (index card?) varies greatly across the institution
  • Strategic decisions are sometimes 100% not strategic, like a 15% across-the-board budget cut
  • Everybody (and nobody) wants to own the data
continue reading View comments

Author avatar
by Tiffany Tooley

Community Support Makes a Difference

Hi. My name is Tiffany Tooley and I am the Blackboard Community Manager. In this role, I have the opportunity of working to support a unique series of programs, developed to help our clients have a more valuable and meaningful experience as they engage with the platform and seek input and experiences from their peers  across the  greater Blackboard Community. In doing so, I get to meet our terrific clients and listen as they share their stories and ideas about impacting education and their relationship with Blackboard. I also get the opportunity to retell them here. With over 1,200 Blackboard clients currently using our latest generation platform, my new blog series will highlight several of our clients that have successfully upgraded in the past year. My first spotlight will focus on Concordia University.
continue reading Comment

Author avatar
by Stephanie Weeks

Cup Holders Not Optional

If you find that conversational organization of your email makes your inbox a little easier to deal with, then you likely switched from your previous email client to something like Gmail. If you find that sitting high above the traffic gives you a sense of security and comfort on the road, then you are likely still driving that SUV, even with gas prices rising.  If your day begins just a bit more pleasant at the local coffee shop than the more convenient one on your morning route, you are probably still walking that extra block to go there before work, even on a busy day.
continue reading Comment