Christie Smith, a Blackboard Exemplary Course Program Director and the Director of Online Course Development, Lone Star College-Online recently chatted with two 2011 Blackboard Exemplary Course Program winners—Dorothy Jones and Gillian McKnight-Tutein. Dorothy teaches for Norfolk State University in Norfolk, Virginia, and Gillian teaches for Cuyahoga Community College in Cleveland, Ohio. This was the first time either instructor submitted a course for program review, and they both won! In addition, Gillian participated as a course reviewer to gain experience from the other end of the process.Both faculty members had their students in mind when they decided to participate in the Exemplary Course Program. Dorothy explained that she was interested in having her course evaluated externally against established standards that indicate “value and quality to potential students.” Gillian’s goal was to receive feedback that would help her to make learning more enjoyable for her students. When asked what makes their courses exemplary, Dorothy mentioned the overall best practices in course design that were used to redesign her course and the positive feedback she received from her students. She states, “When students enroll in my course, I often hear that it is different from many of the online courses they have taken.” Gillian says her course was built upon the Quality Matters ™ framework, a program similar to the Blackboard ECP that focuses on research-based best practices in course design. View Gillian’s Course Tour.