Developers+

Guest post by Eric Kunnen, Director of Distance Learning and Instructional Technologies, Grand Rapids Community College, and a member of the Ask Dr. C program, a free question and answer service for Blackboard users. The use of technology like Blackboard often boils down to awareness and, in the end, communication is key.  Often, faculty need to know “why” to use a certain tool and, from there, the “what” and “how” of features can follow. This post is intended to provide some ideas and strategies to communicate effectively with faculty at your university or college. Step 1: The Message The first step to enhancing adoption of any technology is to spend some time thinking through what topics, techniques, and tools are important to the teaching and learning process.  This can include your own perspectives, things you have learned at conferences, like Blackboard user groups or BbWorld.  It can also be as simple as asking faculty what technologies are useful to them and what kinds of training they would like to see offered. To get a holistic view of faculty perception, I often recommend deploying an online survey to collect feedback from instructors.

Did you know that SP8 was shaped by nearly 600 institutions through their participation in Blackboard Community Programs?  The amount of client participation with this release was so impressive, we put together our first ever report on how clients directly impacted the development process of SP8. Full of statistics, client insight and information about the various programs, it provides a clear view of how clients impact Bb Learn every step of the way.  Read it today – SP8: Client Impact on Functionality & Design.  Not sure how this report can help you? No problem.  Based on initial feedback from clients in the Blackboard Idea Exchange, we have complied the top four ways you can leverage this report at your campus or organization: 1.)    Increase confidence in upgrading to SP8 – even if you were not one of the 600 clients involved in providing direct feedback on the product, I am completely confident there is an institution just like yours that was. Through our programs individuals with similar perspectives and challenges have worked with our designers and developers ultimately impacting the way new features were built. 2.)    Generate excitement, awareness and confidence among faculty.  Peter DiFalco from CSU Chico participated in SP8 community programs and is featured in the report.  He will be distributing it to faculty so they “will be more confident to try new features knowing that the staff who support them advocated on their behalf for higher quality, efficiency, and reliability.” 3.)    Inform your users about the various Blackboard community programs that are available. They too can impact a future release.  We solicit participation from system administrators, educators, instructional designers and students – it is a great way to encourage adoption. 4.)    Show it to high level Academic and IT leadership at your institution to demonstrate how Blackboard is openly working with hundreds of organizations like yours on the development and refinement of Blackboard Learn. If you weren’t one of the 600 clients that shaped SP8 learn more about the ways you can impact a future release at blackboard.com/empower.  Start by signing up for the Blackboard Idea Exchange today.  We have programs that range in commitment level and touch every phase of the software development life cycle – there is a program for everyone!

As many of you are aware Service Pack 8 for Release 9.1 debuted a few weeks ago. Since December I have been working with about 100 clients who have been testing Service Pack 8.  These clients have been working in the product, testing the upgrade and piloting it with their users so they have a very clear sense of what this Service Pack means in terms of how it will impact their users. Chris Bray, Blackboard Administrator from University of Arkansas-Fayetteville, and I spent some time discussing Service Pack 8 last week.

Chris Bray, University of Arkansas

Overall how do you feel about the upgrade process to SP8?

We participated in the SP8 upgrade experience beta and have been running SP8 on a test server for a couple of months now. I upgraded my pre-production/test environment from SP7 HF1 to the GA version of SP8 on February 8th. The upgrade process went really well, and I’ve been making my own notes of what I’ve done after the upgrade that’s different than my usual upgrades.  I have my notes and a number of other resources for myself and my team at http://bbadmin.uark.edu/sp8 . This page might be helpful for other clients investigating SP8 and planning their upgrade. The only difference from other upgrades I see is tweaking some settings in order to use the new SP8 functionality. I scrapped my previous theme customizations in favor of the Bb Learn ‘2012 theme’, which is what we started calling the new SP8 theme on the beta. I’m still researching and working on some items but pretty excited about the possibilities with SP8.

Guest post by Brian Morgan, Assistant Professor, Integrated Science and Technology Department, Marshall University, and a member of the Ask Dr. C program, a free question and answer service for Blackboard Users. There have been hundreds of articles published in the last few years on creating a “green” learning environment.  If you are trying to do everything you can to help in this effort, you should consider using Blackboard to assist in reducing the paper in your classroom and office.  I’ll cover a number of techniques, which involve using Blackboard Learn to go green, below. Encouraging Faculty to Do More Online Even with technology as prominent as it is today, some faculty still feel trepidation when offering any part of their courses online.  Many still do not understand that online environments, such as Blackboard, are secure and that no one is truly going to steal their intellectual property.  At Marshall University, the Information Technology department has created the MUOnline Design Center, staffed with instructional technologists and designers, to assist faculty in converting their materials to a digital format. These individuals also work with faculty to encourage new techniques in online teaching and the development of materials for the digital age.

The National Rural Women’s Coalition (NRWC), a not-for-profit organisation, is using Blackboard Collaborate to reach women in rural, regional, and remote areas in Australia in a way they never could before. The program they are offering ensures that these women have access to information and training and are able to have a voice that the NRWC can then relay back to the government on their behalf.

Recently the NRWC was invited to showcase its programs at the Commission on the Status of Women conference at the United Nations Headquarters in New York City. The primary themes of the 56th annual conference included:

• The empowerment of rural women through their roles in poverty, hunger eradication, development, and current challenges
• Elimination of discrimination against women and girls
• Engagement of young women and men, girls and boys, to advance gender equality