“Blackboard’s Product Development Team truly listened to the institutions represented in the Product Advisory Council during the development of the Blackboard Collaborate interface.  Members of the PAC made suggestions about what we wanted, and the Development Team put it into action. We were able to prioritize needs for the product based on a wide variety of user experiences from many institutions. Through this process the Blackboard Collaborate user interface was essentially designed by thousands of users.” – Robin M. Smith, Ph.D., Coordinator of eLearning and  Associate Professor, University of Arkansas for Medical Sciences

At Blackboard, we work with our clients every step of the way during the development process, making sure that when it comes to new features, your voices are heard. Over the past two years, with your guidance, we’ve worked especially hard on the Blackboard Collaborate user experience, making it easier for new users to get started and for power users to discover new ways to collaborate.

This, in turn, leads to broader adoption and a more rapid return on your investment – something that’s especially important in these challenging times. One of the new capabilities in Blackboard Collaborate 12 web conferencing that we’re most excited about is audio echo cancellation, which gets rid of that pesky echo that sometimes creeps in and gets in the way of a great discussion.  With echo cancellation, moderators and participants will be able to use their computer’s built-in microphone and speakers to communicate in a web conference: no more need for external headsets. And we’ve eliminated the need to toggle back and forth when you want to speak: no more making a great point, only to realize that no one could hear you. Our customers share our excitement about echo cancellation. They’ve let us know how important it is for their students not to have to buy a headset they otherwise wouldn’t need, or to be able to use VoIP rather than a phone line. And how important it is to those instructors who like to ‘walk and talk’ that they’re no longer tethered to their computers. So thanks to the 30 schools and institutions who worked with us to make echo cancellation a reality. We couldn’t have done it without you!

Blackboard Collaborate 12 web conferencing with echo cancellation is available now. Wimba and Elluminate clients can learn  more about upgrading at bbcollaborate.com/upgrade. Anyone can try it for free for 30 days at bbcollaborate.com/try. There are many other great new capabilities that are also part of Collaborate 12 – like mobile web conferencing – coming soon.

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