At Blackboard Collaborate, we pride ourselves on the fact that our products are designed for education, by educators. We’ve found that the best way to make sure our customers love our platform is to partner with them throughout the development process, from requirements to release. In particular, we work closely with the Blackboard Collaborate Product Advisory Council and our Accessibility Taskforce, and also hear directly from users through bbcollaboratefeedback@blackboard.com.