Newbie. Freshman. First-timer. Whatever the name for it, there is always a first time for everyone and everything. Are you a first-time BbWorld attendee? Are you wondering how best to take advantage of all the resources and opportunitites at BbWorld? How can you make the most of it?
Here are some tips for first-time BbWorld attendees:
As you may be aware, we recently made the decision to partner with Sutherland, a best-in-class support company based in Rochester, NY.
We recently finished several weeks of training the Sutherland staff on all of our products, support tools and processes. We did this by sending a rotation of some of our best people from the DC Support team to be onsite in Rochester. Our Rochester team went through detailed training and then we looked over their shoulders as they began performing case work.
The feedback from the DC training team has been wonderful. They have been impressed by the enthusiasm of the Rochester staff and how quickly they’ve absorbed the material, and their best practices for implementation give us a ton of confidence they are ready to handle the support work ahead of them.
I know it is clichéd to talk about all the new things that Spring brings but I can’t help it. Here in DC the cherry blossoms are nearly at their peak, daffodils and tulips abound, and it seems that nearly every day I get an email announcement from a friend or co-worker who has had a baby. While I enjoy each of these things in their own special way, I can’t say that I was there to help.
Now, I can! Tomorrow I am going to be at the Arkansas Blackboard Users 2008 Conference in Little Rock. And I’ll be working with the attendees on forming a brand new user group. To keep you posted I’ll be tweeting while I’m there and afterwards I’ll blog about the experience. Little Rock – here I come!
I got an email from my sister Sue last week. She is a 9th grade guidance counselor at a high school in suburban Washington, DC. Sue wrote about a family with two children who was looking at an unconventional schooling path:
"The family is pulling the kids (2) out of school and traveling around the world for a year. They are going to "roadschool" the kids while they do this and have them blog about it on this site. I am so intrigued that I asked for the site so I can follow their adventures. I thought you’d find this interesting."
She was right. I’ve become engrossed by the plans that Dani, Craig, Caroline & Conor are making for their year-long around the world adventure. They leave in July and I hope you’ll join me in keeping track of them, the things they learn and the lessons I hope they’ll share with all of us faithful readers.
It takes a lot of work to organize a conference. There are so many moving parts, a constantly shifting timeline, and an increasing number of staff and vendors to keep on track and working to the project plan. Each year we get a little better at it and this year is no exception. BbWorld ’08 in Las Vegas is going to be great.
So I thought folks might enjoy a little behind the scenes look at BbWorld. Here is a screen shot of the conference registration page before it went live yesterday. Can you spot our mistake? Don’t worry, we caught it in time. Just.
Hope to see you in July!