It’s not always an easy job to engage parents. From grades and attendance to upcoming meetings and important events, you’re often looking for the best way to get the information in the right hands at the right time.

This is often why schools and districts often engage the support of a vendor to partner with. However, not everyone knows what to look for in a quality vendor partner. In our eBook, “Message Received: A Guide for Building a Successful Communication Strategy,” experts provide guidance on how to select a vendor. Here are 10 factors to consider:

  1. Performance. Make sure you feel confident that the tools you buy can perform when it matters most. Your products should give you peace of mind and not add stress.
  2. Reliability. If you have to reach parents, the last thing you need is for your vendor to fall down on the job. Make sure the tools you purchase always deliver.
  3. Security. It goes without saying that student privacy has to be among your highest priorities. You’ll want to ensure authentication is used for all users and that specific measures are in place to prevent hacking.
  4. Cost. Budgets will always be a factor for schools and districts. Your vendor should be able to help you get the most for every dollar.
  5. Customization. Avoid getting talked into somebody else’s idea of how you should manage your communications. Your vendor should see your vision and be able to support it.
  6. Integration. It is important that your vendor can integrate with your student information systems as well as any other existing communications products.
  7. Implementation. Be sure that your vendor will provide a team to help you get started and ensure that your users are taking full advantage of the technology. Solutions that don’t offer support or training can create more work than you typically have time for.
  8. Training. On-site and online trainings, certification and resources are just some of the thing you should expect from a vendor to ensure your team has the information they need so they can begin to engage parents right away.
  9. Customer Support. Customer support should be comprehensive and hassle-free. It should have flexible hours so you get help when and where you need it.
  10. Device Compatibility. Your vendor should offer tools that are compatible with a variety of devices and platforms, including iOS and Android. This will help ensure you’re reaching more parents.

From performance and reliability to support and flexibility, be sure to get the answers you need to select the vendor that is right for you. With the right partner, you can achieve your goals to engage parents on new levels that lead to student success.

Related Posts

Share This Article

Twitter Facebook LinkedIn Pinterest Email